Terms & conditions

Terms & conditions

Terms & Conditions

Effective Date: 16 July 2026

Welcome to CEREBRAI STUDIO (“Company”, “we”, “our”, “us”, or “Cerebrai”). By accessing, browsing, or using our website https://cerebraistudio.com/, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services or placing an order.

If you do not agree with these Terms, you should discontinue using our Website immediately.

1. General Overview
CEREBRAI STUDIO  operates an online platform offering women’s fashion, kids’ wear, ethnic wear, occasion wear, bridal collections, festive apparel, and related fashion products.

These Terms & Conditions govern your access to and use of our Website and any purchases made through it. By using the Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

2. User Account & Registration
To access certain features or place orders, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for all activities conducted through your account.
  • You agree to promptly update your account information whenever changes occur.

We reserve the right to suspend or terminate accounts containing false, misleading, or incomplete information.

3. Product Details & Availability
We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours, pricing, and availability are accurate.
However:
  • Product colours may vary slightly due to photography, lighting, and display settings.
  • Minor variations in stitching, embroidery, fabric texture, or measurements may occur.
  • Product images are for illustrative purposes only.
  • All products remain subject to availability.
  • We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.

Customers are encouraged to review the product description and size guide before placing an order.

4. Orders & Payments
By placing an order, you are making an offer to purchase products from us.
  • Orders are confirmed only after successful payment authorization and order acknowledgment.
  • Payments must be completed through the payment methods available on the Website.
  • We reserve the right to refuse, cancel, or limit any order due to pricing errors, stock unavailability, suspected fraud, payment-related issues, duplicate orders, or regulatory requirements.

Receipt of an order confirmation email does not constitute final acceptance of your order.

5. Pricing & Taxes (GST)
  • All prices displayed on the Website are in Indian Rupees (INR).
  • Prices are inclusive of applicable GST unless otherwise stated.
  • Additional charges, if applicable, will be displayed during checkout before payment confirmation.

The Company reserves the right to revise pricing without prior notice.

6. Shipping & Delivery
Orders will be shipped to the delivery address provided by the customer during checkout.
  • Delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
  • Shipping charges, if applicable, will be displayed during checkout.
  • Customers are responsible for providing accurate delivery information.

Further details are available in our Shipping Policy.

7. Returns & Refunds
Returns, exchanges, and refunds shall be governed by our Refund, Return & Exchange Policy available on the Website.
Products must satisfy the eligibility criteria stated in the policy.

Approved refunds will be processed to the original payment method within the timeframe specified in the Refund Policy.

8. Intellectual Property Rights
All content available on this Website, including but not limited to text, product images, graphics, logos, trademarks, product designs, layouts, software, and Website content, is the exclusive property of CEREBRAI STUDIO  or its licensors.

No content may be copied, reproduced, modified, distributed, transmitted, displayed, published, or otherwise used without prior written permission from the Company.

9. Privacy & Data Use
Your use of the Website is also governed by our Privacy Policy.

By using our Website and services, you consent to the collection, storage, processing, and use of your information as described in our Privacy Policy.

10. Acceptable Use
Users agree not to:
  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with Website functionality or security.
  • Misrepresent their identity.
  • Engage in fraudulent or abusive purchasing activities.

Violation of these Terms may result in suspension or termination of your access to the Website.

11. Limitation of Liability
To the maximum extent permitted by law, CEREBRAI STUDIO  shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
  • Use or inability to use the Website.
  • Delays in delivery.
  • Product unavailability.
  • Third-party courier services.
  • Third-party payment gateway services.
  • Linked third-party websites.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Termination
We reserve the right to suspend, restrict, or terminate your access to the Website or services at any time, without prior notice, if:
  • You violate these Terms & Conditions.
  • Fraudulent, unlawful, or suspicious activity is detected.
  • Such action is required to protect the interests of the Company, customers, or applicable laws.

Termination shall not affect any rights or obligations accrued before the date of termination.

13. Force Majeure
CEREBRAI STUDIO  shall not be held liable for any failure, delay, or interruption in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, floods, fires, earthquakes, pandemics, governmental actions, war, civil unrest, labour disputes, transportation disruptions, power failures, internet outages, cyber incidents, or acts of God.

Affected obligations shall remain suspended for the duration of such events.

14. Grievance Redressal
For any complaints or grievances relating to our Website, products, or services, you may contact our Grievance Officer.
Grievance Officer: Kumresh Prasad Kushwaha

We will endeavour to acknowledge and resolve your grievance within a reasonable period in accordance with applicable law.

15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by, construed, and interpreted in accordance with the laws of India, without regard to any conflict of law principles.
Any dispute, claim, controversy, or legal proceeding arising out of or in connection with these Terms & Conditions, your use of the Website, the purchase or sale of products, or any transaction carried out through the Website shall, to the fullest extent permitted by applicable law, be subject to the exclusive jurisdiction of the competent courts located in Noida, Uttar Pradesh, India.

By accessing or using the Website, you expressly agree to submit to the jurisdiction of such courts and waive any objection relating to venue or forum, except where any applicable law provides otherwise.

16. Modifications to Terms

We reserve the right to amend, update, or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on the Website. Continued use of the Website following such updates constitutes acceptance of the revised Terms.

17. Contact Information

CEREBRAI INDIA PRIVATE LIMITED
Registered Address: Basement of B-128, Office No. B-01, Noida, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301
Phone: +91 9304165837