Privacy Policy

Privacy Policy

Privacy Policy

 

Effective Date: 16 July 2026

 

This website, https://cerebraistudio.com/, and all webpages, hyperlinks, tools, mobile applications, and related services provided thereunder (collectively, the “Website“) is owned and operated by CEREBRAI STUDIO  (“Company”, “we”, “our”, “us”, “Cerebrai”, or “Seller”).

 

At CEREBRAI STUDIO , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit, browse, register, or make purchases through our Website.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue using our Website and services.

 

1. Information We Collect
We may collect the following categories of information:
a) Personal Information
  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Payment-related information required for processing transactions
b) Account Information
  • Login credentials
  • Account preferences and settings
  • Saved addresses
  • Wishlist information (where applicable)
c) Transaction Information
  • Products viewed or purchased
  • Order history
  • Payment and transaction records
  • Refund and exchange records
  • Customer support interactions
d) Technical Information
  • IP Address
  • Browser type and version
  • Device information
  • Website usage activity
  • Referral sources
  • Pages visited
  • Cookies and analytics information
 
2. How We Use Your Information
We use your information for the following purposes:
  • Processing and fulfilling orders.
  • Providing customer support and account management.
  • Sending transactional communications related to purchases.
  • Delivering promotional offers and marketing communications where consent has been provided.
  • Improving Website functionality, security, and user experience.
  • Detecting and preventing fraud, abuse, or unauthorized activities.
  • Managing returns, refunds, and exchanges.
  • Complying with applicable legal, tax, accounting, and regulatory obligations.
 
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared with:
  • Payment gateway service providers.
  • Shipping and logistics partners.
  • Technology and Website support providers.
  • Analytics and marketing service providers.
  • Government authorities, regulators, or law enforcement agencies where required by law.

All such third parties are expected to maintain appropriate confidentiality and security standards.

 

4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
  • Enable essential Website functionality.
  • Maintain login sessions and shopping cart information.
  • Remember user preferences.
  • Analyze Website traffic and performance.
  • Improve user experience and marketing effectiveness.

You may disable cookies through your browser settings. However, certain Website features may not function properly if cookies are disabled.

 

5. Data Security
We implement reasonable technical, administrative, and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

While we strive to protect your information, no method of electronic transmission or storage can guarantee absolute security.

 

6. Data Retention
We retain personal information for up to five (5) years from your last interaction with our platform, or for as long as necessary to:
  • Provide services requested by you.
  • Comply with legal, tax, accounting, and regulatory requirements.
  • Resolve disputes.
  • Enforce our agreements.
  • Prevent fraud or misuse.

After the applicable retention period expires, information will be securely deleted, anonymized, or archived where required under applicable law.

 

7. Your Rights
Subject to applicable law, you may have the right to:
  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Restrict or object to certain processing activities.
  • Opt out of marketing communications.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at support@cerebraistudio.com.

 

8. Consent Withdrawal
Where processing of personal information is based on your consent, you may withdraw your consent at any time by sending a request to support@cerebraistudio.com.
Upon receiving your request, we will process the withdrawal within a reasonable period, subject to legal, contractual, and operational requirements.

Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.

 

9. Account Deletion Process
You may request deletion of your account and associated personal information by contacting us at support@cerebraistudio.com from your registered email address.
Upon verification of your identity:
  • Your account will be deactivated or deleted within a reasonable period.
  • Certain information may continue to be retained where required under applicable law, taxation requirements, fraud prevention obligations, dispute resolution needs, or legitimate business purposes.
  • Once deleted, access to your account and associated services may no longer be available.
 
10. Children’s Privacy
Our Website and services are not directed towards individuals under the age of 18 years.

We do not knowingly collect, store, or process personal information from individuals below 18 years of age. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.

 

11. Third-Party Links
Our Website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or policies of such third-party websites. Users are encouraged to review the privacy policies of those websites before sharing personal information.

 

12. Grievance Redressal
If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which your personal information is handled, you may contact our Grievance Officer.
Grievance Officer: Kumresh Prasad Kushwaha

We will endeavour to acknowledge and resolve your grievance within a reasonable period in accordance with applicable law.

 

13. Updates to This Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page together with the revised Effective Date. Continued use of our Website after such changes constitutes acceptance of the updated Privacy Policy.

 

14. Contact Us
CEREBRAI STUDIO
Registered Address: Basement of B-128, Office No. B-01, Noida, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301
Phone: +91 9304165837
Email: support@cerebraistudio.com